Welcome to Health Chain Support Center

Founded in 2019 with a mission to bridge the digital divide within the U.S. healthcare industry, Health Chain is at the forefront of digitally connecting Payers, Patients, and Providers. Our FHIR-powered data platform is driving rapid transformation by providing Payers, Patients, and Providers with a unified, secure, and interoperable healthcare ecosystem. By better connecting these critical stakeholders, Health Chain enables data-driven decision-making that enhances the quality of care, drives operational efficiency, and empowers patients to take control of their healthcare journeys. The Health Chain Support Center has been exclusively designed for Health Chain clients and partners to ensure prompt and effective assistance and guidance. Within the Support Center, you can open new tickets, track their progress, and access complete archives and a history of all your support interactions with our team.


Whether you need technical support, have questions about our products, or require guidance on using our platforms, our dedicated support team is here to help. Please ensure you provide a valid business email address when submitting a ticket.


Thank you for being a valued part of the Health Chain community. We look forward to supporting you! 


Contact us at: [email protected]

Open a New Ticket
Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please login.
Open a New Ticket
Check Ticket Status
We provide archives and history of all your current and past support requests complete with responses.
Check Ticket Status
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